How Sage works
Sage seamlessly integrates into your existing workflows
Use cases
Sage automates critical patient interactions across the healthcare journey, enabling your team to operate at the top of their license while ensuring consistent patient engagement.
01.
Engagement and enrollment
Reduce backlogs and streamline program registration, with automated outreach. Sage engages patients, answers their questions, and guides them, all while maintaining complete documentation.



Enrollment



Benefits overview
02.
Assessments and surveys
Conduct clinical assessments (HRAs, Care, PRAPARE) and surveys (HOS, NPS, or HCAHPS) through conversational AI that adapts to patient responses. Sage gathers critical information while maintaining empathetic patient engagement.



Preventive care



Health surveys
03.
Clinical support
Care coordination, clinical adherence, improve Star Rating & Quality Measures, pre- and post-discharge check-ins, and transitions of care.



Care gap resolution



Discharge
Integration
Streamlined implementation
Sage is designed for efficient deployment and seamless integration into your existing workflows:
Rapid
onboarding
- Initial setup begins immediately after contract signature
- Phased rollout to ensure quality and performance
White glove
implementation
- Collaborative refinement through monitored test calls
- Custom prompt development based on your
existing scripts and protocols
Simple
integration
- Ability to connect with EHR and case management systems
- API-first architecture for flexible implementation options
- Customizable to match your existing workflows
Partnership
approach
- Comprehensive support for your team from implementation through ongoing optimizations and expansions
- Joint monitoring of calls to ensure quality and effectiveness
- Continuous refinement based on real-world performance


AI safety
AI safety and security: Built for healthcare
Sage was developed with healthcare’s unique security and compliance requirements at its foundation. Our AI system maintains the highest standards of data protection while delivering consistent, reliable patient engagement:

Clinical oversight of
all AI operations

HIPAA and SOC2 Type 2
compliant infrastructure

Secure data handling with
end-to-end encryption

Regular third-party
security audits

Transparent AI decision-
making processes

Continuous validation
and monitoring
Ethical AI
Sage is built on ethical AI principles that prioritize patient safety and data security. Our system maintains complete HIPAA compliance while ensuring human clinical oversight of all AI operations. We’re committed to transparent, responsible AI that enhances patient care while protecting sensitive healthcare information.

Getting started is easy
Ready to see how easily and quickly you can reduce your patient backlog? Schedule a demo today.