Ethical AI
Core ethical principles


Patient-centered care
We prioritize patient wellbeing, autonomy, and safety. Every design choice and system update is measured against its potential impact on patient welfare.


Privacy
& security
We implement healthcare-grade security standards, including HIPAA and SOC2 compliance, with encryption, role-based access, and data minimization practices to protect sensitive information.


Fairness
& inclusivity
Our AI is designed to serve diverse patient populations equitably. We actively work to identify and mitigate biases through regular audits and diverse training data.


Human oversight
Sage is designed to support human decision-making, rather than replace it, in critical scenarios. We maintain a human-in-the-loop approach for complex cases.


Transparency
We provide clear explanations about how our AI works, what data it uses, and how it makes recommendations, ensuring both patients and providers understand when they’re interacting with AI.
Governance
Our governance framework

Dedicated ethics committee
Our cross-functional AI Ethics Committee reviews and approves all healthcare AI applications to ensure they align with our core principles.

Clinical oversight
A cross-functional clinical team of physicians, nurses, and care managers validates the clinical safety and effectiveness of every Sage update before deployment.

Regular auditing
We conduct ongoing reviews of all active projects to identify and mitigate potential risks.

Continuous improvement
We maintain a robust feedback loop, encouraging patients and care managers to report any issues, which are systematically integrated into model updates.
Security
Security & compliance
Our comprehensive security approach includes:
Clinical oversight of all AI operations
HIPAA & SOC2 Type 2 compliant infrastructure
Secure data handling with end-to-end encryption
Regular 3rd party-security audits
Transparent and ethical AI decision-making processes
Continuous validation and monitoring
Commitment to excellence
We recognize that ethical AI is a continuous journey rather than a one-time compliance exercise. We remain committed to:
Staying current with evolving healthcare and ethical AI guidelines
Collaborating with academic and healthcare institutions
Conducting regular reviews of our ethical practices
Training our team on responsible AI development



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