Ellipsis Health and Salesforce Partner to Transform Healthcare with Agentic AI

Salesforce and Ellipsis Health have joined forces to bring Sage, the emotionally intelligent, agentic AI Care Manager, directly into Salesforce Health Cloud.

Together, we’re reimagining what’s possible:

Seamless integration within Salesforce Health Cloud. No complex implementations. No system overhauls. Sage plugs directly into your existing Health Cloud workflows, becoming a natural extension of your care management processes. 

An emotionally intelligent voice agent that autonomously delivers assessments. Sage doesn’t just collect data, it conducts empathetic conversations. Powered by Ellipsis Health’s proprietary Empathy Engine and trained on millions of clinical patient calls, Sage documents member responses, calculates scores for validated assessments, and summarizes every interaction.

24/7 scalability that meets patient and member needs without adding staff burden. Healthcare doesn’t stop at 5 PM and neither does Sage. Organizations can now provide round-the-clock patient and member support, expanding capacity and ensuring no patient falls through the cracks.

Agentic AI that proactively completes care management tasks. This is where Sage moves beyond automation. Sage proactively manages care tasks, identifies issues before they escalate, and frees your teams to focus on clinical care.

This partnership marks the next chapter in agentic AI for healthcare, where empathy meets intelligent automation to expand capacity and elevate the quality of care.

We are proud to partner with Salesforce to help healthcare organizations redefine what’s possible in patient and engagement as well as operational excellence.